Letters in long-term decline

Volume per quarter, billions

Letters handled by Royal Mail

bulk customers

Letters handled solely by Royal Mail

Domestic parcel volume

1.6bn

1.2

0.8

0.4

0

2019

2020

2021

2022

2023

Letters handled by Royal Mail bulk customers

Letters handled solely by Royal Mail

Domestic parcel volume

1.6bn

1.2

0.8

0.4

0

2019

2020

2021

2022

2023