Heat pump users reported high levels of overall satisfaction

Heat pump user satisfaction by attribute %

Not at all satisfied

Not very satisfied

Don't know/NA

Fairly satisfied

Very satisfied

0%

20

40

60

80

100

Ease of use and control

Energy

Hot water heating

Maintenance costs

Noise

Reliability

Running costs

Safety

Space cooling

Space heating

Heat pump user satisfaction by attribute %

Not at all satisfied

Not very satisfied

Don't know/NA

Fairly satisfied

Very satisfied

0%

20

40

60

80

100

Ease of use and control

Energy efficiency

Hot water heating

Maintenance costs

Noise

Reliability

Running costs

Safety

Space cooling

Space heating