Screens and barriers erected

To separate people as much as possible, especially between staff and the public

Larger items

Such as furniture or beds, will need protective coverings

High-touch stock, will be rotated

Fitting rooms should be closed ‘wherever possible’

Limited touching of items

Different display methods used

2m distancing

Floor tape and paint will mark areas to help people keep socially distant

Returned items

Stored in a container or separate room for 72 hours

More stock stored behind counters in some shops

Staff

Encouraged to work back-to-back or side-to-side, rather than face-to-face

Payments

Plastic panels and contactless payment at the point of transaction

Limited number of people in-store

Shops should take into account floorspace as well as pinch points

Screens and barriers erected

To separate people as much as possible, especially between staff and the public

Larger items

Such as furniture or beds, will need protective coverings

2m distancing

Floor tape and paint will mark areas to help people keep socially distant

Returned items

Stored in a container or separate room for 72 hours

More stock stored behind counters in some shops

High-touch stock, will be rotated

Fitting rooms should be closed ‘wherever possible’

Staff

Encouraged to work back-to-back or side-to-side, rather than face-to-face

Payments

Plastic panels and contactless payment at the point of transaction

Limited touching of items

Different display methods used

Limited number of people in-store

Shops should take into account floorspace as well as pinch points