%
20
40
60
80
100
Long distance sector
87
London and South East sector
83
Regional sector
83
Heathrow Express
+0
95
Virgin Trains
+2
91
Chiltern Railways
-1
90
Hull Trains
+3
90
Merseyrail
-2
90
Gatwick Express
+2
89
Grand Central
-6
89
London North Eastern Railway
+1
89
Tfl Rail
na
89
London Overground
+0
88
Great Western Railway
+6
87
CrossCountry
+0
86
East Midland Trains
-1
86
c2c
-1
85
ScotRail
+1
85
West Midlands Trains
+3
84
Thameslink
-3
83
TransPennine Express
-2
83
Transport for Wales
+1
82
Southern
+12
81
Greater Anglia
+4
80
Southeastern
80
+5
Northern
78
-2
South Western Railway
78
-2
Great Northern
77
-1
%
20
40
60
80
100
Long distance sector
87
83
London and South East sector
Regional sector
83
+0
Heathrow Express
95
+2
Virgin Trains
91
-1
Chiltern Railways
90
+3
Hull Trains
90
-2
Merseyrail
90
+2
Gatwick Express
89
-6
Grand Central
89
+1
London North Eastern Railway
89
na
Tfl Rail
89
+0
London Overground
88
+6
Great Western Railway
87
+0
CrossCountry
86
-1
East Midland Trains
86
-1
c2c
85
+1
ScotRail
85
+3
West Midlands Trains
84
-3
Thameslink
83
-2
TransPennine Express
83
+1
Transport for Wales
82
+12
Southern
81
+4
Greater Anglia
80
+5
Southeastern
80
-2
Northern
78
-2
South Western Railway
78
Great Northern
-1
77