Liz Ziegler, fraud prevention director at Lloyds Bank, offers the following advice:
- Check it’s genuine
Even if you recognise the name of the sender, be careful with a message that arrives out of the blue. Call the sender on a number you trust, not one from an email, text or WhatsApp. If you need to check a website, type in the web address rather than clicking a link in the message.
- Click with caution
Only click on a link in an email, text or WhatsApp after you’ve made sure it’s genuine. Fraudsters use links and downloads to take you to fake sites or to put a virus on your device.
- Delete
If you’re not sure about an email or text, don’t reply and don’t click on anything. Just delete it.
For more hints and tips on how to protect yourself from fraud visit the Lloyds Bank Fraud Hub