Complaints about public services rose sharply after Covid-19

Public service complaints in England, thousands

Guardian graphic. Source: NHS England, Local government and social care ombudsman, Office of the independent adjudicator, Parliamentary and health service ombudsman, Prisons and probation ombudsman, DWP, CPS. Notes: *NHS written complaints (upheld or partially upheld), data unavailable for 2019-20. **Excluding social care. *** Prisons and probation, higher education, social care, crown prosecution service